Refund policy

[1] Processing & Production

All products are made-to-order and are final sale.
Orders can only be canceled if the item has not yet entered production.
Once production has started, we cannot accept cancellations or issue refunds.
Please contact us immediately if you experience any issues with your order.

[2] Shipping

All orders ship from the United States.
Processing time: 6–12 business days for made-to-order items.

Shipping is free for all orders within the United States.
Please allow additional time during holidays or unforeseen carrier delays.

[3] Returns & Exchanges

We accept returns or replacements for defective, damaged, or incorrect items only.
Please contact us within 14 days of receiving your order.

[4] Return Shipping

Please note: While shipping is free for orders, return shipping costs are the responsibility of the customer unless the item arrives defective, damaged, or incorrect.

[5] Contact

If you have any questions regarding your order or our products, please contact us through our homepage contact form or messaging system.
We will respond as quickly as possible.